~30 photos + video
Labeled, time-stamped and geotagged. The concern, the surrounding condition, the VIN plate and the odometer — not a gallery, a record.
Evidence
A warranty decision comes down to a handful of questions. The report is built to answer them with evidence — or to say plainly that the evidence does not go that far.
We document the failure. Your adjuster rules on it. That division is the whole product.
VIN, mileage and the concern as reported, checked against what is actually on the vehicle — not against what came in on the request.
Modifications, commercial use and prior repair, recorded on the same visit.
Findings scoped to what the evidence establishes, not to everything in the area.
Photo or video behind every finding, signed by the inspector who did the work, under a number you can pull up years later.
Not a template that flexes by inspector. The same four elements arrive in the same shape whoever performed the work and whatever state it was performed in.
Labeled, time-stamped and geotagged. The concern, the surrounding condition, the VIN plate and the odometer — not a gallery, a record.
Every finding points at a photograph or a video clip — some things only show in motion, like a noise under load or a function that fails intermittently. Nothing is asserted from memory.
Inspector name, inspection number, date performed and site, digitally signed in the DSIS portal — a chain of accountability the claim file keeps.
Delivered to your inbox and kept in the portal against its inspection number, so the file can be pulled up months later without anyone having to ask us for it.
A claim turns on eligibility as often as it turns on the failure. The same visit that documents the concern documents the things an administrator has to rule on before coverage is even in question.
Lift and lowering kits, tunes and programmers, forced induction, non-OE wheels, tires and suspension — photographed or filmed where they are, not described in a sentence.
Signage, upfits, ride-share and delivery equipment, partitions and racks, and wear patterns consistent with duty the contract may not cover.
Panel gaps, overspray, aftermarket panels and evidence of previous structural work in the area of the concern.
Odometer read off the vehicle, and the surrounding condition recorded so the failure can be weighed against how the vehicle has actually been used.
Not a screenshot and not a marketing mock-up. This is the actual deliverable, opened in the client portal exactly as it reaches your team.
Anonymized, otherwise untouched.
Nothing trimmed or tidied for the demo.
Opens in a new tab. Nothing to install.
The report has to survive being read by someone who disagrees with it. Everything below is there for that reason and no other.
The question a warranty decision turns on is almost never "is it broken" — it is "why". The report answers that with photos and video, or it says it cannot.
Volume only works when every file arrives in a shape your team already knows. One format, one order, one place each element sits.
A report that overclaims is worse than no report. Where the evidence stops, the report says so, in writing.
Signed attestation, inspection number, date and site. Months later the file still shows who did the work and when.
The fastest way to judge the report is to send us one inspection and read what comes back. Tell us the profile and we will set it up.
Volume, vehicle mix, and what your team needs back.
Base rate against your volume, add-ons, and billing.
We walk a real one end to end and you tell us what is missing.